I have 23k on my vehicle and it needs new tires. According to Bridgestone, the tires are rated for 65k miles. Before I went in for service I went on the dealers website and web chatted with someone who told me that someone would be in touch regarding the tire. Haven’t heard from anyone. Went over the tire issue with service writer and was told he would talk to service manager and get back with me. Still have not heard back.